On April 4, Binance co-founder He Yifa tweeted in response to external criticism of Binance, saying that although Binance has many problems, it cannot be responsible for the rise and fall of all currencies. She admitted that the team still needed improvement in terms of products and operations, and said that she would continue to iteratively optimize, while understanding users 'criticisms due to expectations. He Yi mentioned that the Binance customer service team often solicited user feedback online, but was tired of frequent accusations from the outside world and said it was unwilling to fall into a situation similar to a "criticism scene".