IC Markets' slippage policy is very clear, but some traders claim that IC Markets unfairly applies the policy。In recent years, the slippage of IC Markets has become one of the most irritating issues for the broker's clients.。What the hell is going on here and how IC Markets is responding to this？

Every story has two sides。Some traders claim that it is unfair that IC Markets only uses negative slippage even during normal market trading hours; on the other hand, IC Markets claims that "slippage is an inherent part of financial markets."。IC Markets itself remains a reputable and heavily regulated broker。

User Complaints

Some traders have publicly complained about the slippage of IC Markets several times on well-known online forums such as Forex Factory and Forex Peace Army。Here are some of the most common complaints。

Pipcruiser, speaking at Forex Factory in March 2025, said, "My hair has gone gray on IC Markets, really gray.。I trade standard lots and use the pending order level (Udine)。"

"I think IC Markets should be a straightforward broker, so I used their ECN account at one point.。What I have repeatedly witnessed is that 90% of the time I will slip (2-3 points) very badly and always in favor of IC Markets, and 90% of my trades either lose a lot or gain less than I should get.。"

"I'm not talking about news events, high volatility trading, etc.。Just normal "slow" market, waiting to execute pending orders。Rough calculations show that I lost about 30% due to the unreasonable slippage of IC Markets。"

Pipcruiser further recounts some examples of his pending orders being executed at different prices by IC Markets。He stressed that such things happen every day, even under normal market conditions, and have nothing to do with the Expert Advisor (Udine) he uses.。

Some other traders expressed their displeasure on a Forex Peace Army post on January 6, 2020, one of which said: "For example, the gold market opened with a gap around 1561, I set a buy stop at 1562, but they ended with 1585..$61 Execution。My other buy stops are also executed at the same level, with a large slippage。"

Seeing all the infuriating details, one might wonder if IC Markets is a scammer or a trusted broker。New traders may be more reckless or at least think twice before joining IC Markets。However, experienced traders dig deeper into the facts first。

IC Markets slippage facts

All complaints about slippage in IC Markets have three similarities:

1. Trader applied for pending orders before slipping
   Slippage is negative for traders
   The slippage occurs on "normal trading days"

These three points can't actually confirm whether IC Markets is cheating alone, for the following reasons。

1. Pending orders: all traders should understand that pending orders are naturally more susceptible to slippage than market orders.。However, this is not the common sense of traders。Those who know this may avoid pending orders, while those who don't may file complaints against their brokers。Some trading platforms have warned about this and IC Markets should probably show similar notifications to traders who want to place orders on all trading platforms。

   Negative Slip Point: Slip points are divided into negative and positive slip points。A negative slip point means that the price execution price is worse than the trader's initial order, while a positive slip point provides the trader with a better price (and possibly more profit)。Traders who complained about IC Markets apparently received only negative slips; however, there is evidence that IC Markets provided negative and positive slips to other traders。

   Slip and volatility: IC Markets mentions on its webpage that "when the market becomes volatile, such as news releases, slippage may increase"。This quote may mislead people into thinking that slippage only happens around scheduled news releases。The truth, however, is that volatility can occur unexpectedly at any time outside of scheduled news releases - and yes, even on normal trading days。For example, the above trader's complaints about forex and war were debunked by other forum members, reminding them that the price of gold at the time was driven by the Iraq incident (which was clearly not a scheduled event)。

IC Markets is authorised and regulated by a number of official regulators around the world, the company's principal office in Australia meets the requirements of the Australian Securities and Investments Commission (ASIC), which is recognised as one of the top regulators in the foreign exchange industry, and IC Markets AU has been licensed to ASIC since its inception.。

As IC Markets is a heavily regulated company, an appropriate complaint against a broker should be made directly to the regulator。Regulators will then investigate the cases and, if the allegations are substantiated, sanction IC Markets based on the findings.。

With no official investigation and no sanctions in years, it is possible that they lacked evidence or that the traders themselves did not file a formal complaint against IC Markets.。For now, complaints about IC Markets slippage are slowly dissipating。