As the fourth virtual bank to enter the market, livi bank is jointly operated by Bank of China (Hong Kong), JD Digits, and Jardine Matheson Group, aiming to provide customers with convenient and efficient financial experiences through innovative mobile banking technology and transparent service models.

Accounts Types and Services

livi bank offers a variety of account types designed to meet diverse customer needs:

• Current Deposit Account: Supports HKD, RMB, and USD deposits, with a 1% annual interest rate on the first HKD 50,000 deposited. There is no minimum balance requirement for the current account. It includes a globally usable virtual Mastercard debit card, allowing customers to withdraw cash for free at nearly a thousand UnionPay ATMs across Hong Kong and use UnionPay QR code payments both locally and overseas.

• Time Deposit Account: Supports HKD, RMB, and USD, with a maximum annual interest rate of 3.4% for HKD deposits. The minimum initial deposit requirement is HKD 500, RMB 500, or USD 100, and early withdrawal incurs a fee based on a percentage of the principal amount.

In addition to traditional banking services, livi bank provides flexible loan applications, various insurance products (such as savings insurance, travel insurance, home insurance, and pet insurance), and opportunities to earn yuu points through its rewards program for consumer activities.

Opening Requirements

Opening an account with livi bank is straightforward and is available to Hong Kong residents and visiting tourists:

• Hong Kong Residents: Must be at least 18 years old, with a valid Hong Kong Identity Card, Hong Kong mobile number, and residential address.
• Visiting Tourists: Must be at least 18 years old, with a valid Mainland China Resident Identity Card, Exit-Entry Permit for Traveling to and from Hong Kong and Macao, and an entry and exit record issued by the National Immigration Administration.

Opening Process

livi bank offers a convenient mobile account opening service with a simple process:

1. Download the latest version of the livi APP from the App Store or Google Play.
2. Select the appropriate identification document type (such as Hong Kong Identity Card or Mainland China Resident Identity Card).
3. Complete identity verification and personal information filling.
4. Upon successful account opening, customers can immediately apply for a virtual debit card and manage their account effortlessly through the APP.

There are no additional account opening fees or monthly maintenance fees associated with livi bank, ensuring a cost-effective and efficient customer experience.

Fees and Charges

livi bank's current deposit accounts do not require opening or minimum balance requirements and are free of monthly account fees and virtual debit card annual fees. However, when making remittances, customers should be aware of fixed remittance fees and exchange rate mark-ups to avoid unnecessary additional costs.

In summary, livi bank offers comprehensive financial solutions to Hong Kong residents and visitors with its advanced technology platform and competitive service fee rates. Whether for everyday banking needs or specific financial requirements, livi bank strives to meet diverse customer demands and aims to be the preferred financial services provider.