• Preventing fraudulent transactions
• In order to determine the customer's source of funds to prevent money laundering
• To ensure that clients understand the risks of participating in such investments
• In order to ensure customer safety

Within 7 days from the date of opening an account, you will need to provide the following documents, otherwise your trading account will be suspended.

1. Identification: Front and back of a valid ID card or valid passport with a photo attached and signed.
2. Visa/MasterCard/Debit Card Certificate: A copy or photo of the front of the Visa/MasterCard/Debit card used for the deposit (this item can be ignored if you do not use a Visa/MasterCard/Debit card to deposit funds).
3. Proof of address: utility bills in the past three months, recent tax bills issued by the local government, bank or credit card bills (mobile phone bills are not accepted)

(Note: The above supporting documents will play a key role when you withdraw money. If you cannot provide a valid ID, we may not be able to accept your withdrawal request.The address certificate is only applicable to customers whose country of residence is not China.) To facilitate your future withdrawal, please log in to the official website directly and submit the withdrawal bank information directly.

We offer multiple options for you to choose from to submit documents.You can send the file to [email protected], fax it to +44-207-628-3272, upload it via your computer, or upload it via your mobile phone.Please include your username or account number in all future communications with us.For a complete guide to various file uploading methods, log in to your account and go to "Supporting Documents" in the "Account Overview" section.