For Live accounts we need at least two documents to accept you as an individual client:

1. Proof of Identification - current (not expired) coloured scanned copy (in PDF or JPG format) of your passport. If no valid passport is available, please upload a similar identification document bearing your photo such as National ID card or Driving licence.
2. Proof of Address - a Bank Statement or Utility Bill. Please ensure however, that documents provided are not older than 6 months and that your name and physical address is clearly displayed.
   Important Note: The name on the Proof of Identification document must match the name on the Proof of Address document.

You can conveniently upload your documents directly from your myHF area; alternatively you can also scan them and send them to backoffice@hfm.com

Your documents will be checked by the verifications department within 48 hours. Kindly note, any deposits will be credited to the account only after your documents have been approved and your myHF area is fully activated.