In Singapore, investment products and services offered through the moomoo app are provided by Futu Securities (Singapore)。Futu Securities (Singapore) is always committed to bringing the best trading experience to its users, so opening an account here is easy and quick.。

Futu Securities (Singapore) is regulated by the Monetary Authority of Singapore (MAS) and holds a Capital Markets Services Licence (Licence No. CMS101000) with exempt financial advisory status.。

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Opening Invitation Code [AZ34EV]

Account Opening Qualification

Please note that due to the unpredictable and volatile trading market, only persons over the age of 18 can open a trading account with Futu Securities (Singapore).。

Since trading accounts are margin accounts, customers can obtain margin financing as needed。However, under internal risk management guidelines, people under 21 and 65 and older are currently unable to access margin financing, and certain customer groups (such as the unemployed or students) are unable to access margin financing.

Required Materials

• For Singapore citizens or permanent residents, MyInfo profile or identity card is required。
• For foreigners living or working in Singapore, please provide personal passport and proof of residence address in Singapore。
• For traders living overseas, please provide your personal passport and proof of residence address in your country or region。

The proof must be provided in the form of a clear photograph or screenshot containing the name, name, full residential address of the issuing entity and the date of issue within the last three months.。The following is a document reference for the "Certificate of Residence":

1. Account Statement: If you have an account with a financial institution such as a bank, insurance company or broker, you can request a recent account statement, which usually shows your name and address on the first page。
2. Telecom bill / utility bill: You can upload photos / screenshots of telecom bills or utility bills such as electricity, water, Internet, etc.。
3. Letter from the government: such as the notice of assessment of income tax。
4. Proof of Residence: You can upload photos / screenshots of residential documents, such as leases, deeds, mortgage statements, address verification letters issued by your university / college, etc. The issue date of such documents can be extended to the last six months。
5. Letters from Employers to FTU Securities (Singapore) Limited: Employers may be required to produce an address verification letter with the name and address of the applicant。Please note that the letter should clearly indicate that it is addressed to Moomoo Financial Singapore Pte.有限公司。
6. National identity card: only acceptable if the identity document is not uploaded as proof of identity, please ensure that the identity card is valid (not expired).

Specific steps

• Install and register moomoo, and thenSelect Open Account。

• Confirm Resident Status: Choose whether you are a Singaporean / Singapore PR / or a Singapore resident with a work permit (if you are a friend in Malaysia, you can choose "Other")

• Verify the email: Click "Send code," open the email and enter the verification code。Then click "Verify" > Enter phone number > "Continue"。

• Fill in the online application form, andProvide personal data:

Authorize Singpass to get your personal data, scan the QR code or enter the password to log in, click "I agree"。(No Singpass friends / Malaysian friends, can choose "continue manually")

If you use Singpass to provide personal information, the personal information will be automatically filled in immediately, check whether the information is correct, and then click "Next"。

• Enter tax information: answer tax-related questions and provide the taxpayer identification number; you can also click on the upper right corner to switch to Chinese to answer。After answering all the questions, just click "Next"。

• truthfully fill in the investment experience and financial situation。

• Confirm and submit: check to prove that the information is correct, then click "Next," and then click "Submit" to complete the account opening application。

• Receipt of Futu SG's successful account opening email indicates successful account opening。

FAQs

How long is the processing time？

Normally, Futu Securities (Singapore) will process the relevant account opening application within 1-3 working days。In some cases, the broker may proactively contact the applicant for more information.

Why the landing failed？

• Network issues

Network error: If the device is not connected to the network, it may cause the Futubull APP login to fail。It is recommended to check the network connection status of the device to ensure that it is connected。

Do not allow Internet: If the device is connected to the Internet but the application is not connected, please check whether the application is allowed to use the Internet。

• Application Issues

Old application version: If the device is installed with an old version of Futubull APP, you may not be able to log in. It is recommended to download the latest version。If you are using the latest version, please try to turn off the device, wait 5-10 minutes before turning it on, and then log in again。

Damaged application components: If some components of the application are damaged, you may not be able to log in, just uninstall and reinstall。

Why can't I receive a verification code?？

First try the following。If you still cannot receive the verification code, please try another login method or contact our customer service:

• If you are prompted to request the verification code too frequently, please wait five minutes before requesting a new verification code.
• Check whether the phone is unusable and whether it is connected to the Internet;
• Check whether the entered telephone number is correct;
• Check whether do not disturb, SMS mailbox is full, SMS is filtered to spam folder;
• Check whether a dual-card mobile phone is used and whether two SIM cards are available;
• Check whether the mobile phone has installed the SMS interception application;
• Check if the phone is turned on for a long time and try to restart。

How to associate / change mobile phone number / email / third-party account login？

• Link / Change Phone Number: Log in to Futubull, click Me > Settings > Account & Security > Phone Number。
• Link / Change Mailbox: After logging in, click Me > Settings > Account & Security > Email。
• Associate / change third-party accounts: Log in to Futubull, click Me > Settings > Accounts & Security > Third-party accounts。

What if I forgot my password?？

If you have forgotten your password, please click "Help" > "Forgot Password" in the upper right corner of the login page, and then use the bound mobile phone number or email to retrieve the password。

If you enter the wrong password 10 times in a row while logging in, the account will be locked for 3 hours。

If the problem cannot be solved, please feel free to contact customer service for help.