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IG Markets Deposit Guide: Detailed Steps and FAQs

Learn how to complete a deposit on the IG Markets platform. This article provides detailed instructions on how to deposit funds, including debit cards, credit cards, bank transfers, Wise transfers and other payment methods. Whether it's your first deposit or a regular deposit, our guide will help you make it easy. Frequently asked questions are also answered to ensure you understand the requirements and fees associated with each payment method. Get all the details quickly and start your trading journey.

IG Markets, the world's leading online trading platform, offers a wide range of financial products for investors to choose from, including CFD trading, Forex, stocks and more. Understanding how to smoothly deposit funds into your IG account is a crucial step before you start your trading journey. In this article, we'll provide you with a detailed overview of the many ways to deposit funds at IG Markets, covering common methods from debit and credit cards to bank transfers and Wise transfers. Whether you are a novice or an experienced investor, the deposit guide in this article can help you quickly master the operation process and ensure that the funds are deposited in a timely manner, so that you can start trading smoothly.

IG Markets Deposit Tutorial

About IG Markets

IG Markets is the world's leading online financial trading platform, founded in 1974, is committed to providing customers around the world with diversified financial products and services, including foreign exchange, Contracts for Difference (CFDs), stocks, indices and so on. With advanced trading platforms and powerful market analysis tools, IG has become the platform of choice for traders around the world.IG is regulated by a number of international regulatory bodies to ensure the safety and transparency of clients' funds. In addition, IG Markets also provides global customers with a variety of flexible deposit methods, supporting different currencies and payment channels, which is convenient for customers to deposit funds.

Account Opening Application Process

Before trading at IG Markets, the first step is to create an account. The account opening process is as follows:

1. Submit an account application to visit the IG website and submit an account application. Account opening process, you need to fill out personal information and financial status description.

2. Required Documents Depending on regulatory requirements, you may need to provide the following documents when opening an account:

  • Proof of identity: such as passport or driver's license
  • Proof of address: e.g. utility bill, bank statement, etc.
  • Proof of financial status: e.g. bank deposit certificate or pay slip

3. Once the account activation documents are submitted, IG will review them. Once the audit is passed, you will receive the account information, you can log in through the “My IG” platform and set up the account, ready for deposit.

[Related Reading] IG Markets Account Opening Tutorial: How Newbies Can Successfully Open an Account and Trade Quickly

IG Markets Deposit Methods

IG Markets provides a variety of deposit methods to ensure that customers can choose the most appropriate payment method according to their needs. Below are the common deposit methods used by IG and their related details:

IG Markets offers a variety of deposit methods

1. Debit Card Deposit

  • Deposit process: Login to your “My IG” account, click on the “Deposit Funds” button next to your account, select the debit card payment method, enter your card number, expiration date and amount and confirm payment.
  • Deposit Time and Fee: Debit card deposits will be deposited instantly, Visa and MasterCard do not charge a handling fee.

2. Credit Card Deposit

  • Deposit Procedure: Login to your “My IG” account, select the credit card deposit method, enter your credit card number, expiration date and amount and confirm payment.
  • Deposit Time and Charges: Credit card deposit will be deposited instantly, Visa charges 1% handling fee, MasterCard charges 0.5% handling fee.

3. Hong Kong dollar transfer fast (FPS)

  • Deposit process: Login to “My IG” account, choose HKD FPS deposit method, fill in the account information and specify the IG account number in the transfer memo.
  • Arrival time and fees: Usually within 24 hours, and this method is free of charge.
  • Special Reminder: Only applicable to Hong Kong bank accounts, IG account number (5-digit and letter combination) must be included in the transfer message.

4. Bank Transfer

  • Deposit process: Transfer via bank, make sure to provide IG account number in the transfer message 并将付款凭证发送至[email protected].
  • Deposit Time and Fees: Bank transfers are usually deposited within 3 business days and there are no handling fees.
  • Special Note: The payer must be an IG account holder and IG does not accept third party deposits.

5. Mobile Application App Deposit

  • Deposit process: Open IG Mobile App, log in to your account, click “More”, select “Add Funds” and follow the instructions to complete the payment.
  • Deposit time and fees: Depending on the payment method chosen, the deposit time is usually instant.

App Deposit Screenshot

6. Wise Transfer

  • Deposit process: Transfer funds using Wise, upload the remittance receipt and Wise bill deposit slip, 并将收据发送至[email protected].
  • Arrival time and cost: Wise transfer arrival time is based on Wise's processing speed, please refer to Wise's official instructions for specific costs.

Deposit to MT4 account

If you use MT4 account for trading, you can deposit funds through the following steps:

  • How to deposit: Login to your “My IG” account and click the “Add Funds” button next to your MT4 account in the control panel area.
  • Special Note: Make sure you choose the correct MT4 account to deposit funds to ensure that the funds are deposited in a timely manner.

Wise Money Transfer Verification

When making a Wise transfer, you will need to provide the following documents to complete the verification of the remittance:

    1. If you have already made a deposit using your Wise USD account, please provide the following documents:

    • Wise USD statement with key information such as account number, account name and SWIFT code (as shown in Figure A1)
    • Transaction confirmation letter indicating that the money has been transferred from Wise to IG (Figure A2)

    2. If you have already made a deposit directly from your own bank account through Wise (as the remitter), please provide the following documents:

    • Bank account receipt showing the transfer of funds to Wise (Fig. B1)
    • Bank statement from the bank that performed the transaction with key information such as account number, account name, etc. proving that the funds were transferred to Wise (Figure B2)
    • Transaction confirmation letter indicating that the funds have been transferred from Wise to IG (Figure A2)
    • Wise USD statement/USD bank account statement with key information such as account number, account name and SWIFT code (Figure A1)

    All documents need to be provided in PDF format

    A1) Example of a Wise USD statement with the following information clearly indicated:

    • Account Type - USD Billing
    • Your full name
    • Account number
    • Wire Transfer Number
    • Bank Code (Swift/BIC)
    • Remittance Routing Number
    • Description: “Remittance of $XX to IG”

    Wise Money Transfer Verification A1

    A2) Example of a transaction receipt for a wire transfer to IG with the following information clearly indicated:

    • Wise Account Type - Transfer Confirmation
    • Your details
    • Transfer Summary - (Transfer Amount, Recipient and Sender)

    Wise Money Transfer Verification A2-1

    Wise Money Transfer Verification A2-2

    B1) Example of a bank transaction receipt which clearly shows that the money has been sent to the Wise account:

    Wise Money Transfer Verification B1

    B2) Example of your bank statement, which needs to clearly show the following information:

    • Bank logo
    • Your full name
    • Bank account number

    Wise Money Transfer Verification B2

    Single Deposit Limit

    The minimum and maximum deposit amounts for different deposit methods are as follows:

    • Debit/Credit Card Minimum: US$50 or HK$500.
    • Debit Card Maximum: US$99,999 or HK$1,200,000 per transaction.
    • Credit card maximum: US$50,000 or HK$300,000 per transaction.
    • Bank transfer: No minimum amount limit.

    Deposit Failure Causes and Solutions

    If there are problems during the deposit process, you may encounter the following common causes and solutions:

    • Payment refused by bank: Please contact your bank or card issuer to confirm if there is any payment restriction.
    • Online payment failure: Clear your browser cache and log in to your “My IG” account again and try again.
    • Address discrepancy: Log in to your My IG account and update your address information.
    • Name discrepancy: Make sure the name on your bank card matches the name of your IG account holder.

    Proof of Payment Acceleration

    To ensure that your funds are credited faster, you can upload a proof of payment. The proof of payment should include the following information:

    • Name of the payer
    • Bank account number
    • Date and amount of payment
    • Payee Information
    • IG account number

    Please note: All proof of payment should be in a non-editable format, such as a screen shot or PDF receipt.

    Submit proof of payment to IG customer service email address to help speed up the process of funds arrival.

    Frequently Asked Questions (FAQ)

    1. How soon can I start depositing funds after opening an account? 

      • As long as the account is audited and activated, you can make deposits immediately.

    2. Which deposit methods support cross-border remittance? 

      • Both Wise transfer and bank transfer support cross-border remittance.

    3. How can I check if my deposit was successful? 

      • You can check your balance by logging into your “My IG” account or check your bank account records.

    4. What should I do if my deposit does not arrive? 

      • Please check that you have entered your IG account number correctly and confirm the status of the transfer with your bank or payment platform. If the problem persists, you can contact IG Customer Service for assistance.

    5. Can I use a third party account to make a deposit? 

      • No. All deposits must be made from the IG account holder's own bank account.

    Summary

    IG Markets offers a variety of convenient deposit methods to ensure that you can choose the payment channel that suits your needs, quickly deposit funds and start trading. Whether it's a credit card, debit card, or Wise transfer, IG offers flexible solutions that make depositing easy for clients around the world. With the deposit guide in this article, you can make a smooth deposit and start your trading journey. If you have any questions, the IG customer service team is ready to support you, ensure your funds are safe and help you resolve any issues.

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    Contents
    About IG Markets
    Account Opening Application Process
    IG Markets Deposit Methods
    1. Debit Card Deposit
    2. Credit Card Deposit
    3. Hong Kong dollar transfer fast (FPS)
    4. Bank Transfer
    5. Mobile Application App Deposit
    6. Wise Transfer
    Deposit to MT4 account
    Wise Money Transfer Verification
    Single Deposit Limit
    Deposit Failure Causes and Solutions
    Proof of Payment Acceleration
    Frequently Asked Questions (FAQ)
    Summary
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